717.361.0740 | info@ECHOSLancaster.org


Our Staff

Deb Jones, MSW, LSW
ECHOS Executive Director

Deb served as the Community Outreach Coordinator in Elizabethtown when the Winter Shelter launched in 2015. Social work is a second career for Deb after spending fifteen years as a litigation paralegal with a Bachelor of Arts in Political Science/Pre-law from IUP. She earned a Master of Social Work from Temple University and is a Licensed Social Work Professional (LSW). Deb previously worked in the areas of mental health and community advocacy as currently serves on leadership of the Elizabethtown HUB, a United Way collective impact partnership. Deb serves as the Director at ECHOS providing agency oversight as well as carrying a caseload of clients.

Why was ECHOS created?

A few years ago the closest social services agency was 21 miles away. Our community members need help now and traveling to Lancaster was difficult. So, an amazing grassroots effort took place here in Etown with the County Homeless Coalition and birthed ECHOS!

Leigh Ann Farling, BSW
Assistant Director

Leigh Ann holds a Bachelor of Social Work from West Chester University. Before joining the ECHOS team, she worked as a medical social worker for 20 years. She has worked in hospital, home care, and nursing home settings. Leigh Ann’s passion is to help young moms realize their potential, break barriers and achieve their goals. Leigh Ann joined the ECHOS team in early 2017 focusing on Prevention & Coordinated Assessment.

Most rewarding part of working for ECHOS…

The joy in walking along side our clients and being a part of their journey.  It’s an honor to know that ECHOS is making an impact on our community!

Heather Zuppa, BS
Housing Case Manager

Heather obtained her bachelor’s degree in Criminal Justice and Psychology from the University of Massachusetts. She has previously worked as a case manager for in home services and played a vital role in connecting clients with community resources. She has also worked in group home settings providing direct care and support services to at risk youth. Heather’s passion is to help individuals set goals and persevere through obstacles that may avert accomplishments. Heather joined the ECHOS team in 2018 focusing on the Rapid Rehousing Program.

The most rewarding part of my job is…

helping clients recognize their potential and providing them with the necessary tools and resources to work towards stability. Walking along side a client from state of crisis to stability shows how successful someone can be when a collective effort is made and goals are actively worked towards and are accomplished.

Melissa Morehead, MSW

Social Worker

Melissa holds a Master of Social Work from Millersville University.  She was previously an intern with ECHOS and worked with shelter guests and Bridge House 90.  Prior to coming to ECHOS, Melissa worked in the adoption/foster care field and in child care settings.   Melissa’s passion is helping individuals realize their full potential and being a support to walk with them through life’s changes.  Melissa joined the ECHOS team in May of 2019 as a social worker.

What do you enjoy about your job?

I love seeing my clients celebrate their successes and celebrating with them. Even the little things are worthy of being celebrated!

Seema Tailor, BA
ECHOS Americorps VISTA

Seema joined ECHOS in 2018 as an Americorps VISTA. She is a graduate of Susquehanna University with a bachelor’s degree in Communications. Her primary responsibility is to build capacity in the Elizabethtown community by mobilizing volunteers and connecting with community partners.

What is unique about your role at ECHOS?

I enjoy working with community members to increase engagement with our agency by providing opportunities for individuals looking to give back to their community through volunteering. The volunteerism allows our agency to continue the work that we do to walk alongside individuals in need.

Beth Dreyer-DeGoede, MS
Administrative Assistant

Beth joined the ECHOS team in September 2018 working part-time as an administrative assistant.  She uses her antiquated computer science degree to troubleshoot printer problems and help her coworkers any way she can.

Why do I work for ECHOS?

ECHOS case workers are amazing people! They go above and beyond to help the people in our community.

Jennifer Morrison, M.Ed
Housing Specialist

Jennifer holds degrees in Art, Psychology, Education and Administration from Cedar Crest College, Millersville University and Shippensburg University. She has used her M.Ed. as an educator for the past 18 years within the Harrisburg and Steelton area.  As a lifelong resident of Elizabethtown, Housing Specialist is the ideal role for Jennifer since knows the housing market and availability of rental units in the greater Elizabethtown Area for our at-risk programs.

What I love most about working at ECHOS…

Supporting people who have a desire to rise above life’s challenges is very rewarding. Empowering people to make smart choices for stability is what makes ECHOS an amazing place to work.

Chrissie Raffensperger, MSW, LSW
Social Worker and Winter Shelter Coordinator

In 2010, Chrissie graduated from Messiah College with two degrees in Psychology and German. Chrissie then obtained her MSW in 2016 from Millersville University and is now a Licensed Social Work Professional (LSW). During her time at Millersville, she interned for the Lancaster Council of Churches running the Women’s Winter Shelter 2015 – 2016. There, Chrissie discovered she had a passion and heart for the homeless population. After graduation, Chrissie became a Family Based Therapist and has spent the last three years working with children, at risk for out of home placement, and their families. Chrissie returned to helping people who are struggling with homelessness. She joined the ECHOS team in September 2019 as the Winter Shelter Coordinator and to work on its permanent supportive housing program.

What led me to ECHOS?

The mission of ECHOS is to mobilize the community to empower one another; the people of ECHOS embody this mission in all they do. I desired to work in a place which not only addresses immediate needs but also implements long term solutions to alleviate poverty. I am excited to partner with the larger community and our clients towards this goal.  I fully believe the work ECHOS is doing in the present, will have a positive impact on the future.

Frances Rubis, MSW
Elizabethtown Winter Shelter Staff

Frances earned a bachelor’s degree in Social Work at Elizabethtown College and Master of Social Work degree from Temple University. She has previously worked in a behavioral health setting providing direct care and clinical support to individuals and families, connecting to community resources, and supervising care teams.  Fran joined the team in August 2018.

What’s the best thing about working at ECHOS?

The people are the best thing about working with ECHOS. From the office staff to the host of volunteers to the board members the people at ECHOS share a dream of reaching out to our community through compassionate giving of time and energy to lift our fellow community members up.  As an employee of ECHOS I counted it a privilege to come together with like minded people to serve my community with dignity and compassion.

Darlene Chapman
Winter Shelter Volunteer Coordinator

Darlene works as a part time winter shelter volunteer/donation coordinator. She has been a volunteer at the winter shelter since 2015 and entered this new role in 2019. Her main role is coordinating volunteers and organizing shelter donations.

The reason I love being part of the Echos team is…

because by myself I can do so little, but together we can accomplish so much to meet the needs of those in our community.

Tana Parrett, BS
ECHOS Bookkeeper

Tana Parrett joined ECHOS in late 2017 as part-time administrative bookkeeper.  She is a graduate of Elizabethtown College with degrees in both elementary education and business administration.  After teaching math in the Lower Dauphin elementary schools for 6 years, Tana entered the business arena working in banking for 7 years and ultimately retiring from Elizabethtown College as Director of Business Operations.

What do I appreciate each week when I come in to the ECHOS Office to do my ‘numbers’ thing?

I value being greeted with a smiling welcome, collaborating with a team of caring, dedicated and fun folks and using my past bookkeeping experience and love of spreadsheets in support of the ECHOS mission.

Dorothy Troutman, BS
Marketing and Social Media Specialist

Dorothy supports ECHOS as the Marketing and Social Media Specialist, writing posts and creating graphics for Facebook, as well as designing marketing materials. After graduating from Elizabethtown College with a Business Administration/Marketing degree, she stayed in Central PA, returning to Elizabethtown in 1989. Over the years, Dorothy kept busy raising her daughter, being an involved parent in the Elizabethtown Area School District, supporting her husband on the school board, and working locally at Elizabethtown College, Masonic Village, and Continental Press.

What’s so amazing about ECHOS?

ECHOS is a valuable asset to Elizabethtown that many people do not realize. We are stronger when everyone comes together.

Janice Davis
Winter Shelter Staff

Janice Davis currently serves as secretary of the ECHOS Board of Directors and works with the Winter Shelter staff. Her passion for helping others, launched the Elizabethtown Winter Shelter in November 2015 along with the support of St. Paul’s United Methodist Church, local churches and civic organizations. The shelter’s success in 2015-2016 directly led to the establishment of a local social service agency, ECHOS. Janice is an Administrative Assistant in the Biology Department of Elizabethtown College.

Why do you work/volunteer for ECHOS?

Meeting people where they are in their life journey, taking time to hear their story and sharing our individual joys, sorrows, brokenness and healing is humbling and creates relationship.  I believe we all need relationship, love and support, especially when facing a challenge.  My work with ECHOS provides perspective for my life, connection with others and fills my life with purpose, joy and love.  I hope those whom I meet along the way feel like that at least for a moment someone cared about them enough to listen to their story and love them.

Kristin Kurjiaka, MSW, LSW
Social Worker

Kristin received her BSW from Elizabethtown College and her MSW from Columbia University. She has worked at ECHOS for the last two years in various capacities, most recently completing her MSW internship as an ECHOS Case Manager. She joined the ECHOS team as a full-time social worker in September 2019. Kristin has previously worked with older adults in nursing home settings. She is passionate about creating social change and advocating on behalf of her clients.

What I love most about working at ECHOS…

I enjoy the opportunity at ECHOS to help members of the community on a variety of levels. I was able to case manage families and lead group sessions this past year as well as work at a macro level to engage in the Elizabethtown area.

Destiny Harbison, BA
ECHOS Americorps VISTA

Destiny joined ECHOS in 2019 as an Americorps VISTA.  She is a graduate of Elizabethtown College with a bachelor’s degree in Sociology and Anthropology.  Her primary responsibility is to create a Job Readiness program for ECHOS.

Why do I work for ECHOS?

I jumped for the opportunity to give back to a community which gave so much to me over my 4 years of attending Elizabethtown College.

Katlyn Lantz, BSW

Katlyn received her BSW with a minor in General English from Millersville University. As part of her degree completion, Katlyn completed her BSW internship at ECHOS in the fall of 2019 and has since joined the team full time as the Development Coordinator. Katlyn uses her passion for writing and helping others to guide her as she focuses on the sustainability and development of ECHOS.

Why did I choose to stay with ECHOS?

I never imagined obtaining such a perfect job right out of college, but I am so grateful I did. Not only do I get to write for what I’m passionate about, but I also get to work alongside an amazing team!

%d bloggers like this: